Design Thinking

Design Thinking

Solve problems creatively to drive innovative solutions

Reframe the way your business thinks about getting outcomes.

Using empathy and experimentation, Design Thinking enables participants to make better decisions and improve customer experiences.

Use the Design Thinking process

Everyone can be creative with the right approach.

Inspiring new ways of thinking, the Design Thinking course introduces participants to the fundamentals of human-centred design, while using hands-on approaches to prototyping and testing.

Meet the trainers

A headshot of Ally from Silicon Block
ALLY HANCOCK
EXPERIENCE LEAD DESIGN

Ally is a UX Design Lead and runs a team of passionate user experience Designers. With over 12 years experience in UX, UI Design, UX Research, Product Design and Service Design she brings an expertise in creating human centered digital experiences. Ally runs a fun and engaging Design Thinking course for Silicon Block.

ALLANNAH RODRIGUES
HEAD OF AGILE

Allannah has over 10 years in industry working with large organisations in all things digital. She is an experienced agile coach and business process consultant and has been involved in leading large scale agile transformations. She has a background in project management, business operations and digital product design and has successfully built and led multidisciplinary teams.

HAMISH DOAKE
AGILE COACH & TRAINER

Hamish is an experienced agile coach and trainer. With over 8 years experience working in digital delivery teams, he draws on his vast experience and uses real world examples to reinforce his lessons. Hamish has worked with various large corporates as an agile project manager and agile product manager.

Head shot of Hattie from Silicon Block
HARRIET ASPINALL
EXPERIENCE DESIGNER

Hattie is an Experience Designer and Design Thinking course facilitator. She’s passionate about utilising data and insights to create experiences which are fluid, functional and with minimalistic aesthetics. Hattie also facilities Design Thinking workshops for younger students wanting to up-skill.

DAVID COX
HEAD OF CUSTOMER EXPERIENCE

David is a strategic Customer Experience (CX) consultant with over 20 years of industry experience as a creative technologist, designer, developer and process designer. David creates products, services and experiences that resonate with people and allow technology to have a positive impact on their lives.

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