Design Thinking

Download Course Guide

Design Thinking

Solve problems creatively to drive innovative solutions

Reframe the way your business thinks about getting outcomes.

Using empathy and experimentation, Design Thinking enables participants to make better decisions and improve customer experiences.

Use the Design Thinking process

Everyone can be creative with the right approach.

Inspiring new ways of thinking, the Design Thinking course introduces participants to the fundamentals of human-centred design, while using hands-on approaches to prototyping and testing.

Meet the trainers

MURRAY ROBINSON
DIRECTOR OF COURSES

Murray is an experienced agile coach and trainer with over 30 years experience in IT as a senior executive and consultant. He has worked in a wide range of industries including finance, insurance, manufacturing, travel and telecommunications and has a strong record of running agile transformations.

ALLANNAH RODRIGUES
HEAD OF AGILE

Allannah has over 10 years in industry working with large organisations in all things digital. She is an experienced agile coach and business process consultant and has been involved in leading large scale agile transformations. She has a background in project management, business operations and digital product design and has successfully built and led multidisciplinary teams.

HAMISH DOAKE
AGILE COACH & TRAINER

Hamish is an experienced agile coach and trainer. With over 8 years experience working in digital delivery teams, he draws on his vast experience and uses real world examples to reinforce his lessons. Hamish has worked with various large corporates as an agile project manager and agile product manager.

CAROLINE DOWNES
AGILE COACH & TRAINER

Caroline is an experienced agile project manager and trainer. She has worked across a wide range of Australia’s leading companies in various capacities including as scrum master and project manager. Caroline places high value on partnerships to help to deliver quality projects and business results.

DAVID COX
HEAD OF CUSTOMER EXPERIENCE

David is a strategic Customer Experience (CX) consultant with over 20 years of industry experience as a creative technologist, designer, developer and process designer. David creates products, services and experiences that resonate with people and allow technology to have a positive impact on their lives.

Enquire about upcoming courses

Please enter your contact information to be notified when the course is available.

Thank you for your interest! The Design Thinking Syllabus will reach your inbox shortly.